Have you ever thought about starting your own online community? You’ve heard me talk often about the STC Facebook Community and the many questions and show topics that spring from that group. In fact, the idea for today’s show comes from emails I recently received about our online community. I hope this show gives you the information you need if this is something you’ve been thinking about doing!
Today’s show is a solo episode, which I try to do once a month. I love teaching and sharing transparently about the mistakes I’ve made and what I’m learning. The STC Facebook community now numbers over 7,000 members, and with that unexpected growth come many issues in its day-to-day management. Our group began in March 2015, and our members are known as “Couchies.” It’s a gathering place for members to share and reflect, so let’s talk about Growing an Online Community. Join us!
How do you build a successful private pay practice in an area heavily dominated by insurance pay practices? It’s a question that many clinicians either struggle with, or think about, and this is our topic for today’s show. This topic has been frequently discussed in the STC community, so I know it will be impactful for you, regardless of which kind of practice you currently find yourself.
Dr. Erika Martinez is a psychologist in the Miami area, and she set out to build a private pay practice in 2015. She’s learned many lessons about what to do and what not to do, and she’s here to share with us. Her initial journey into this kind of practice was based on her circumstances, and she certainly could have given up with the mental anguish she had to endure, but she kept working hard to make her dreams become reality. She’s sharing how she found her niche and overcame the struggles she faced. She also talks about how to navigate the conversation with a client who wants to use your services but also wants to use insurance. Erika caps off our conversation by sharing her three biggest lessons learned along her path, so I hope you’ll join us and find your own nuggets of wisdom from Erika’s story.
Today’s show highlights a common problem for clinicians, especially those in a private pay practice. How do we get clients’ out-of-network claims paid? Rachael Norman is here from Better; their mission is to help providers not lose patients because of not accepting insurance. Better is an app for filing out-of-network insurance claims.
They are a free resource for clinicians and they help in an ongoing effort to help reduce medical costs to patients. Rachael is sharing practical tips that she’s learned and explaining more about the concept of “out-of-network” benefits. We’re discussing the basics of superbills, wording, and coding, along with common mistakes clinicians make with superbills and the next big changes to come regarding claims and coding. Join us!
My guest today is Dr. David Craig, from Spruce Health, which is a great resource for HIPAA compliance. Today’s conversation will give clinicians something to think about staying HIPAA compliant when we communicate with clients over cell phones. Join us!